The Pet Stuff Warehouse Before & After Price Guarantee™
PetStuffWarehouse.com is committed to offering everyday low prices so you can shop with confidence that you are buying your pet products at the best prices available online. We protect our customers both before purchase and afterwards with our exclusive two-part Before & After Price Guarantee™.
· BEFORE YOU PURCHASE:Our 125% Lowest Price Promise
If you find an identical product advertised online for a lower price than it is offered at PetStuffWarehouse.com, contact us and we’ll beat the competitor’s savings by another 25% on that item. The items must be identical in color, size, model number, configuration, etc.*
o For fastest service, call us at 888-943-4364. We’re open Monday through Friday, 8am to 4pm Central Time.
o Alternatively, you may email us here: firstname.lastname@example.org. We’ll respond within one business day. Since prices advertised online can change quickly, we recommend calling to insure your additional savings.
o Once we have verified the current lower price from the other retailer’s website, we will beat their savings by another 25%.
125% Lowest Price Promise Example:
Our Price for PetWidgetX: $159.00 + Shipping $7.25 = (TOTAL: $166.25)
Competitor Website Price: $145.50 + Shipping $8.75 = (TOTAL: $154.25)
Price Calculation: $166.25 - $16.00 (Price Difference $12.00 x 125%) = $150.25(adjusted price)
· AFTER YOU PURCHASE:Our 110% Price Guarantee
If you have recently purchased an eligible product from PetStuffWarehouse.com and find the identical product advertised for a lower price from another retailer’s website, we will protect your purchase with our 110% Price Guarantee.*
o You must submit a Price Guarantee Request Form within 10 days of purchase to be eligible for the refund. No exceptions.
o Once we have verified the price from the other retailer’s website, we will refund you 110% of the difference in price as a credit to the card you used to make the purchase.
110% Price Guarantee Example:
Our Price for PetWidgetZ: $109.00 + Shipping (FREE) = (TOTAL: $109.00)
Competitor Website Price: $ 99.50 + Shipping $6.00 = (TOTAL: $105.50)
Refund Calculation: $3.50 (Price Difference) x 110% = $3.85(refund amount)
*Our Before & After Price Guarantee takes into account the total cost of the purchase, including any shipping or handling charges. The item must be identical, including model number and configuration. Competitor’s lower advertised prices must be verified by Pet Stuff Warehouse as valid when the Price Guarantee Request is submitted. Feel free to contact us with your questions and we will get back to you within one business day.
The Pet Stuff Warehouse Lowest Price Promise excludes: Advertised products in physical store locations; products available to order online with pick up availability at a physical store location; auctions; closeouts, clearances, overstocks; used, refurbished or re-certified items; member or discount clubs (like Costco, Sam’s Club, etc.); sale items, free offers, manufacturer rebates, specials, bundled pricing, and items not in stock (same size, style, or color) or products which are back-ordered or cannot be immediately fulfilled by the competitor website.